How To Fix CRM_ISX_MR034 - Product of mass run and selected contract must be unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_MR - Mass Run Messages

• Message number: 034

• Message text: Product of mass run and selected contract must be unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_MR034 - Product of mass run and selected contract must be unique ?

  The SAP error message CRM_ISX_MR034 indicates that there is a conflict in the mass run process where the product and the selected contract must be unique. This typically occurs in scenarios where you are trying to execute a mass run for contracts or products in the SAP Customer Relationship Management (CRM) module, and the system has detected that the combination of the product and contract is not unique.
  Cause:
  
  Duplicate Entries: The error often arises when there are multiple entries for the same product and contract combination in the system. This can happen if the same product is linked to the same contract multiple times.
  Incorrect Data Setup: There may be issues with how the data is set up in the system, such as incorrect or incomplete contract or product information.
  Mass Run Configuration: The configuration settings for the mass run may not be set up correctly, leading to conflicts in the data being processed.
  
  Solution:
  
  Check for Duplicates: Review the entries in the system for the specific product and contract combination. Ensure that there are no duplicate entries. You can do this by querying the database or using transaction codes that allow you to view contract and product relationships.
  Data Cleanup: If duplicates are found, you may need to delete or consolidate these entries to ensure that each product and contract combination is unique.
  Review Mass Run Parameters: Check the parameters and settings used in the mass run. Ensure that they are configured correctly and that you are not inadvertently selecting multiple entries that conflict with each other.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to handle mass runs and the requirements for unique product and contract combinations.
  Testing: After making changes, perform a test run to ensure that the error does not occur again. This can help confirm that the issue has been resolved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help you navigate and manage contracts and products.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Roles and Permissions: Ensure that the user executing the mass run has the appropriate permissions to access and modify the relevant contracts and products.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.