How To Fix CRM_ISX_MR007 - Product ID &1 does not exist in master agreement &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_MR - Mass Run Messages

  • Message number: 007

  • Message text: Product ID &1 does not exist in master agreement &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_MR007 - Product ID &1 does not exist in master agreement &2 ?

    The SAP error message CRM_ISX_MR007 indicates that a specific product ID does not exist in the specified master agreement. This error typically arises in the context of contract management within SAP CRM (Customer Relationship Management) when trying to process or reference a product that is not linked to the master agreement.

    Cause:

    1. Product Not Included: The product ID you are trying to reference is not included in the master agreement.
    2. Incorrect Product ID: There may be a typo or incorrect product ID being used.
    3. Master Agreement Issues: The master agreement itself may not be properly configured or may not have been activated.
    4. Data Synchronization Issues: There could be issues with data synchronization between different systems or modules within SAP.

    Solution:

    1. Check Product ID: Verify that the product ID you are using is correct and exists in the system.
    2. Review Master Agreement: Open the master agreement in question and check if the product ID is included in the list of products. If it is not, you may need to add it.
    3. Activate Master Agreement: Ensure that the master agreement is active and properly configured.
    4. Data Consistency Check: Run consistency checks in the system to ensure that all data is synchronized and there are no discrepancies.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to manage products and master agreements.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access and manage contracts and agreements.
    • Master Agreement Configuration: Familiarize yourself with the configuration settings for master agreements in SAP CRM.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Authorization: Ensure that you have the necessary authorizations to view and modify master agreements and product information.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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