How To Fix CRM_ISX_INV031 - No authorization to read BDRs in system &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_INV - Messages for display of external invoices

  • Message number: 031

  • Message text: No authorization to read BDRs in system &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_INV031 - No authorization to read BDRs in system &1 ?

    The SAP error message CRM_ISX_INV031 indicates that a user does not have the necessary authorization to read Business Data Records (BDRs) in the specified system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when a user attempts to access data for which they lack the appropriate permissions.

    Cause:

    The primary cause of this error is a lack of authorization in the user's role or profile. This can happen due to:

    • Missing authorization objects related to BDRs.
    • Incorrectly configured roles or profiles that do not include the necessary permissions.
    • Changes in the system that have affected user roles or authorizations.

    Solution:

    To resolve this issue, you can follow these steps:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
    2. Review Role Assignments:

      • Go to transaction code PFCG to review the roles assigned to the user. Ensure that the roles include the necessary authorizations for accessing BDRs.
    3. Modify Roles:

      • If the required authorizations are missing, you may need to modify the existing roles or create a new role that includes the necessary authorization objects. Common authorization objects related to CRM and BDRs include:
        • CRM_BDRE (Business Data Record)
        • CRM_BDRE_AUTH (Authorization for Business Data Records)
    4. Assign the Correct Role:

      • After modifying or creating the role, assign it to the user. Ensure that the user logs out and logs back in to refresh their authorization profile.
    5. Consult with Security Team:

      • If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to assist in resolving the issue.
    6. Testing:

      • After making the changes, have the user attempt to access the BDRs again to confirm that the issue has been resolved.

    Related Information:

    • Transaction Codes:

      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
      • SU01: User Maintenance
    • Authorization Objects:

      • Familiarize yourself with the relevant authorization objects that pertain to CRM and BDRs to ensure comprehensive access.
    • Documentation:

      • Refer to SAP documentation or help resources for detailed information on authorization management and best practices.

    By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_ISX_INV031 error.

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