How To Fix CRM_ISX_INV028 - No authorization to read bills in system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_INV - Messages for display of external invoices

• Message number: 028

• Message text: No authorization to read bills in system &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_INV028 - No authorization to read bills in system &1 ?

  The SAP error message CRM_ISX_INV028 indicates that a user does not have the necessary authorization to read billing documents in the specified system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when a user attempts to access billing information but lacks the appropriate permissions.
  Cause:
  The primary cause of this error is a lack of authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects that allow access to billing documents.
  Incorrect Role Assignment: The user may not be assigned the correct role that includes billing access.
  Authorization Profile Issues: There may be issues with the authorization profiles assigned to the user.
  System Configuration: The system may be configured in a way that restricts access to certain billing information based on user roles.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for billing document access.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects for billing documents (e.g., F_BKPF_BSA, F_BKPF_BSA, etc.).
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles using transaction code PFCG (Role Maintenance).
  Add the required authorization objects to the role and generate the profile.
  
  
  
  Test Access:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the access to billing documents again to confirm that the issue is resolved.
  
  
  
  Consult Security Team:
  
  If you do not have the necessary permissions to make changes, consult your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  Authorization Management: Understanding how SAP handles authorizations is crucial. Familiarize yourself with the concepts of roles, profiles, and authorization objects.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management and troubleshooting authorization issues.
  
  By following these steps, you should be able to resolve the CRM_ISX_INV028 error and restore access to billing documents in the SAP system.