How To Fix CRM_ISX_INV017 - Select an invoice item first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_INV - Messages for display of external invoices

• Message number: 017

• Message text: Select an invoice item first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_INV017 - Select an invoice item first ?

  The SAP error message CRM_ISX_INV017: Select an invoice item first typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires an invoice item to be selected, but no item has been selected.
  Cause:
  
  No Invoice Item Selected: The most common cause of this error is that the user has not selected any invoice item in the invoice list or detail view before attempting to execute an action (like editing, deleting, or viewing details).
  User Interface Issue: Sometimes, the user interface may not clearly indicate that an item needs to be selected, leading to confusion.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or select invoice items, which can lead to this error.
  
  Solution:
  
  Select an Invoice Item: Ensure that you have selected an invoice item from the list before performing any action. Click on the desired invoice item to highlight it.
  Check for Filters: If you are not seeing any invoice items, check if there are any filters applied that might be hiding the items. Clear or adjust the filters as necessary.
  Refresh the View: Sometimes, refreshing the screen or reloading the invoice list can help in displaying the items correctly.
  Check Authorizations: If you suspect that authorization might be an issue, consult with your SAP administrator to ensure you have the necessary permissions to view and select invoice items.
  Consult Documentation: If the issue persists, refer to SAP documentation or help resources for further guidance on the specific transaction or process you are working with.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to invoicing in SAP CRM, such as CRM_INVOICING or similar.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to navigate the invoice management screens and understand the selection process.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.