How To Fix CRM_ISX_CC_PROD058 - External object type &1, ID &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 058

• Message text: External object type &1, ID &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD058 - External object type &1, ID &2 does not exist ?

  The SAP error message CRM_ISX_CC_PROD058 indicates that an external object type with a specific ID does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate an external object that the system cannot find.
  Cause:
  
  Non-Existent Object: The external object type and ID specified in the error message do not exist in the database. This could be due to a typo in the ID or the object not being created or imported into the system.
  Data Synchronization Issues: If the external object is supposed to be synchronized from another system (like an ERP system), there may be issues with the data transfer or synchronization process.
  Configuration Issues: The external object type may not be properly configured in the system, leading to the inability to recognize it.
  Authorization Issues: The user may not have the necessary permissions to access the external object, leading to the perception that it does not exist.
  
  Solution:
  
  Verify Object Existence: Check if the external object type and ID actually exist in the system. You can do this by querying the relevant tables or using transaction codes that allow you to view external objects.
  Correct Typographical Errors: Ensure that there are no typos in the object type or ID being used. Double-check the input values.
  Check Synchronization: If the object is supposed to be synchronized from another system, verify that the synchronization process has been completed successfully. Look for any logs or error messages related to data transfer.
  Review Configuration: Ensure that the external object type is correctly configured in the system. This may involve checking settings in customizing (transaction SPRO) or related configuration areas.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the external object. This can be done through transaction SU53 or by reviewing the user roles and profiles.
  Consult Documentation: Refer to SAP documentation or notes related to the specific external object type for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SE11 (Data Dictionary) to check the existence of the object in the database or SE80 (Object Navigator) to explore the object types.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional context.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.