How To Fix CRM_ISX_CC_PROD039 - Charge plan &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 039

• Message text: Charge plan &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD039 - Charge plan &1 does not exist ?

  The SAP error message CRM_ISX_CC_PROD039 indicates that a charge plan specified in the system does not exist. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process a charge plan that has not been defined or is not available in the system.
  Cause:
  
  Charge Plan Not Created: The charge plan you are trying to use has not been created in the system.
  Incorrect Charge Plan ID: The charge plan ID you are using may be incorrect or misspelled.
  Data Deletion: The charge plan may have been deleted or is no longer active.
  Authorization Issues: The user may not have the necessary authorizations to view or access the charge plan.
  
  Solution:
  
  
  Check Charge Plan Existence:
  
  Go to the relevant transaction in SAP (e.g., CRM charge plan management) and verify if the charge plan with the specified ID exists.
  If it does not exist, you will need to create it.
  
  
  
  Create Charge Plan:
  
  If the charge plan is missing, you can create a new charge plan using the appropriate transaction code (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Ensure that all required fields are filled out correctly.
  
  
  
  Verify Charge Plan ID:
  
  Double-check the charge plan ID you are using in your transaction. Make sure it is correct and matches the existing charge plans in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the charge plan. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to charge plans for any additional configuration or setup steps that may be required.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing charge plans in SAP CRM.
  SAP Notes: Search for SAP Notes related to CRM charge plans and error messages for additional troubleshooting steps or patches.
  User Manuals: Refer to user manuals or training materials for guidance on creating and managing charge plans in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.