How To Fix CRM_ISX_CC_PROD027 - Maintain mapping version for product &1 in cross-catalog mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 027

• Message text: Maintain mapping version for product &1 in cross-catalog mapping

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD027 - Maintain mapping version for product &1 in cross-catalog mapping ?

  The SAP error message CRM_ISX_CC_PROD027 indicates that there is an issue with the cross-catalog mapping for a product in the SAP CRM system. Specifically, it suggests that a mapping version for the specified product (denoted by &1) has not been maintained.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Mapping Version: The product in question does not have a corresponding mapping version defined in the cross-catalog mapping settings.
  Configuration Issues: There may be configuration issues in the cross-catalog mapping settings that prevent the system from recognizing the mapping for the product.
  Data Inconsistencies: There could be inconsistencies or missing data in the product master data that affect the mapping.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Mapping Version:
  
  Go to the transaction code for maintaining cross-catalog mapping (usually CRMCMP or similar).
  Locate the product using the product ID or description.
  Check if a mapping version exists for the product. If not, create a new mapping version and ensure it is correctly configured.
  
  
  
  Check Configuration:
  
  Review the configuration settings for cross-catalog mapping in your SAP system. Ensure that all necessary settings are correctly defined.
  Verify that the mapping is active and that there are no restrictions or conditions that might prevent it from being applied.
  
  
  
  Validate Product Data:
  
  Check the product master data for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  If necessary, update the product data to ensure it aligns with the mapping requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining cross-catalog mappings and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMCMP, CRMD_ORDER, or others that may be used for managing products and mappings.
  SAP Notes: Search for SAP Notes related to CRM cross-catalog mapping issues for additional guidance and potential fixes.
  User Roles: Ensure that you have the necessary permissions to maintain mapping versions and product data in the SAP system.
  
  By following these steps, you should be able to resolve the error and maintain the necessary mapping for the product in question.