How To Fix CRM_ISX_CC_PROD009 - Maintain price key determination in assignment &1, mapping version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 009

• Message text: Maintain price key determination in assignment &1, mapping version &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD009 - Maintain price key determination in assignment &1, mapping version &2 ?

  The SAP error message CRM_ISX_CC_PROD009 indicates that there is an issue with the price key determination in the context of a specific assignment and mapping version. This error typically arises in the SAP Customer Relationship Management (CRM) module when the system is unable to determine the correct pricing key for a product in a sales document or transaction.
  Cause:
  
  Missing Configuration: The price key determination configuration may not be set up correctly in the system. This could be due to missing entries in the relevant customizing tables.
  Incorrect Mapping Version: The mapping version specified in the error message may not be valid or may not have the necessary settings for price determination.
  Assignment Issues: The assignment specified in the error message may not be correctly linked to the pricing conditions or may not exist in the system.
  Data Inconsistencies: There may be inconsistencies in the master data related to the products or pricing conditions.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the pricing configuration settings.
  Ensure that the price key determination is properly configured for the relevant assignment and mapping version.
  Verify that the necessary pricing conditions are defined and active.
  
  
  
  Validate Mapping Version:
  
  Check the mapping version specified in the error message. Ensure that it is correctly defined and that it includes the necessary settings for price determination.
  If the mapping version is incorrect, update it to the correct version.
  
  
  
  Review Assignments:
  
  Verify the assignment mentioned in the error message. Ensure that it is correctly linked to the pricing conditions and that it exists in the system.
  If necessary, create or update the assignment to ensure it is valid.
  
  
  
  Check Master Data:
  
  Review the master data for the products involved in the transaction. Ensure that all relevant pricing information is correctly maintained.
  Look for any inconsistencies or missing data that could affect price determination.
  
  
  
  Testing:
  
  After making the necessary changes, test the pricing determination process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (to access the IMG), VK11 (to maintain pricing conditions), or CRMD_ORDER (to work with CRM orders) to perform the necessary checks and configurations.
  Documentation: Refer to SAP documentation or help files for detailed guidance on pricing configuration and key determination processes.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ISX_CC_PROD009 error message in your SAP system.