How To Fix CRM_ISX_CC_PROD000 -


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

  • Message number: 000

  • Message text:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_CC_PROD000 - ?

    The SAP error message CRM_ISX_CC_PROD000 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to product data, particularly when trying to create or manage product-related information in the system. This error can arise due to various reasons, including missing or incorrect product master data, issues with product categorization, or problems with the configuration of the CRM system.

    Causes:

    1. Missing Product Master Data: The product you are trying to work with may not exist in the system or may not be properly defined.
    2. Incorrect Product Configuration: The product may not be configured correctly in terms of its attributes or categories.
    3. Authorization Issues: The user may not have the necessary permissions to access or modify the product data.
    4. Integration Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues or data inconsistencies.
    5. Data Inconsistencies: There may be inconsistencies in the data that prevent the system from processing the request.

    Solutions:

    1. Check Product Master Data: Verify that the product exists in the system and that all required fields are filled out correctly. You can do this by navigating to the product master data in the CRM system.
    2. Review Product Configuration: Ensure that the product is configured correctly, including its categories, attributes, and any related settings.
    3. Check User Authorizations: Make sure that the user has the necessary permissions to access and modify product data. This may involve checking roles and authorizations in the SAP system.
    4. Data Synchronization: If the CRM is integrated with other systems, check for any synchronization issues. You may need to run data consistency checks or re-synchronize data between systems.
    5. Consult Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context about the issue.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and the error context.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage product data, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
    • Documentation: Review SAP documentation related to product management in CRM for best practices and troubleshooting steps.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_ISX_CC_PROD000 error message.

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