How To Fix CRM_ISX_CC_MT104 - Import failed: Class ID does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MT - Messages for Mapping and Range Tables

• Message number: 104

• Message text: Import failed: Class ID does not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MT104 - Import failed: Class ID does not match ?

  The SAP error message "CRM_ISX_CC_MT104 Import failed: Class ID does not match" typically occurs in the context of data import processes, particularly when dealing with CRM (Customer Relationship Management) systems. This error indicates that there is a mismatch between the expected class ID and the class ID present in the data being imported.
  Cause:
  
  
  Class ID Mismatch: The most common cause of this error is that the class ID in the data being imported does not match the class ID defined in the target system. This can happen if:
  
  The data source has been modified or is outdated.
  The class definitions in the target system have changed since the data was exported.
  There are inconsistencies in the configuration between the source and target systems.
  
  
  
  Data Format Issues: The data being imported may not be in the correct format or structure expected by the target system.
  
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent the import from recognizing the class ID correctly.
  
  
  Solution:
  
  
  Verify Class IDs: Check the class IDs in both the source data and the target system. Ensure that they match and that the class definitions are consistent.
  
  
  Update Data Source: If the class definitions have changed in the target system, update the data source to reflect these changes before attempting the import again.
  
  
  Check Data Format: Ensure that the data being imported is in the correct format and adheres to the expected structure. This may involve validating the data against the schema used in the target system.
  
  
  Review Configuration: Review the configuration settings in the CRM system to ensure that they are set up correctly for the import process.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific import process you are using. There may be additional troubleshooting steps or considerations specific to your version of SAP CRM.
  
  
  Error Logs: Check the error logs for more detailed information about the import failure. This can provide insights into what specifically went wrong during the import process.
  
  
  Testing: If possible, conduct a test import with a smaller dataset to isolate the issue and confirm that the class IDs are correctly recognized.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the CRM module you are working with, as it may contain specific guidelines for data imports and class ID management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.