How To Fix CRM_ISX_CC_MCC042 - One-off billing plan item type not determined for item &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

  • Message number: 042

  • Message text: One-off billing plan item type not determined for item &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_CC_MCC042 - One-off billing plan item type not determined for item &1 ?

    The SAP error message CRM_ISX_CC_MCC042 indicates that the system is unable to determine the one-off billing plan item type for a specific item in a billing plan. This can occur in the context of SAP Customer Relationship Management (CRM) when dealing with billing plans and invoicing.

    Cause:

    The error can be caused by several factors, including:

    1. Configuration Issues: The billing plan item type may not be properly configured in the system. This could be due to missing settings in the relevant customizing transactions.

    2. Missing Master Data: The item type may not be defined in the master data for the billing plan or the relevant product.

    3. Incorrect Item Category: The item category used in the billing plan may not be compatible with one-off billing plans.

    4. Inconsistent Data: There may be inconsistencies in the data related to the billing plan or the items being processed.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant settings for billing plans.
      • Ensure that the one-off billing plan item types are correctly defined and assigned.
    2. Review Master Data:

      • Check the master data for the product or service associated with the billing plan. Ensure that all necessary fields are filled out correctly.
    3. Verify Item Category:

      • Ensure that the item category used in the billing plan is appropriate for one-off billing. You may need to adjust the item category settings.
    4. Data Consistency Check:

      • Perform a consistency check on the billing plan and related items to identify any discrepancies or missing information.
    5. Consult Documentation:

      • Review SAP documentation or notes related to billing plans and item types for any additional guidance or known issues.
    6. Debugging:

      • If you have access to technical resources, consider debugging the process to identify where the determination of the item type is failing.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration, CRMD_ORDER for managing CRM orders, or VF01 for billing documents.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the error message CRM_ISX_CC_MCC042.

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