How To Fix CRM_ISX_CC_MCC021 - You have selected a rating area, please enter a subscriber account

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 021

• Message text: You have selected a rating area, please enter a subscriber account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC021 - You have selected a rating area, please enter a subscriber account ?

  The SAP error message CRM_ISX_CC_MCC021 typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform an action related to rating or billing without having specified a required subscriber account. This error indicates that the system requires a subscriber account to be entered for the selected rating area.
  Cause:
  The error is caused by the following reasons:
  
  Missing Subscriber Account: The user has not entered a subscriber account in the relevant field, which is mandatory for the operation being performed.
  Incorrect Configuration: There may be a configuration issue in the CRM system that does not properly link the rating area to the subscriber account.
  User Input Error: The user may have overlooked entering the subscriber account or may have entered it incorrectly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter Subscriber Account:
  
  Go back to the screen where the error occurred and ensure that you enter a valid subscriber account in the designated field.
  Make sure that the subscriber account is active and correctly set up in the system.
  
  
  
  Check Configuration:
  
  If you have the necessary permissions, check the configuration settings related to the rating area and subscriber accounts in the CRM system.
  Ensure that the rating area is correctly linked to the subscriber accounts in the system.
  
  
  
  Validate Input:
  
  Double-check the input for any typos or formatting issues. Ensure that the subscriber account number is in the correct format as expected by the system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific transaction or process you are working on for any additional requirements or steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to billing and rating in SAP CRM, as they may provide additional context for the error.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to access and modify subscriber accounts.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  By following these steps, you should be able to address the error message CRM_ISX_CC_MCC021 effectively.