How To Fix CRM_ISX_CC_MCC006 - Rating area of item and prepaid account do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 006

• Message text: Rating area of item and prepaid account do not match

What causes this issue?

Rating area of item is &V1&. However, the prepaid account &V2& belongs
to rating area &V3&.

System Response

Subscription contract cannot be created.

How to fix this error?

Choose or create prepaid account with rating area &V1& or change rating
area of item to &V3&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC006 - Rating area of item and prepaid account do not match ?

  The SAP error message CRM_ISX_CC_MCC006 indicates that there is a mismatch between the rating area of an item and the prepaid account in a transaction. This error typically occurs in the context of billing or charging processes within the SAP Customer Relationship Management (CRM) system, particularly when dealing with prepaid accounts.
  
  Cause:
  
  Mismatch in Rating Areas: The rating area defined for the item (e.g., a service or product) does not match the rating area associated with the prepaid account. Each item and account can be assigned to different rating areas, and they need to be consistent for the transaction to process correctly.
  
  Configuration Issues: There may be configuration issues in the system where the rating areas for items and accounts are not set up correctly.
  Data Entry Errors: Incorrect data entry during the creation of items or accounts can lead to this mismatch.
  
  
  Solution:
  
  
  Check Rating Areas: Verify the rating area assigned to the item and