How To Fix CRM_ISX_CC_COND006 - Enter new price

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_COND - Inegration to SAP Convergent Charging- Conditions

• Message number: 006

• Message text: Enter new price

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_COND006 - Enter new price ?

  The SAP error message CRM_ISX_CC_COND006 with the description "Enter new price" typically occurs in the context of pricing conditions in the SAP CRM (Customer Relationship Management) module. This error indicates that the system expects a new price to be entered for a specific condition, but it has not been provided.
  Cause:
  
  Missing Price Entry: The most common cause is that the user has not entered a new price for a pricing condition in a sales document (like a quotation, order, etc.).
  Condition Records: There may be no valid condition records for the pricing procedure being used, leading to the system prompting for a new price.
  Pricing Procedure Configuration: The pricing procedure may be incorrectly configured, leading to mandatory fields not being filled.
  User Authorization: The user may not have the necessary authorization to change or enter pricing conditions.
  
  Solution:
  
  Enter a New Price: When prompted with the error, check the pricing conditions in the document and enter a valid new price for the relevant condition.
  Check Condition Records: Ensure that there are valid condition records for the pricing procedure being used. You can do this by navigating to the condition records in the relevant transaction (e.g., using transaction code VK11 for creating condition records).
  Review Pricing Procedure: Check the configuration of the pricing procedure in the SAP system to ensure that all required fields are correctly set up. This can be done in the SPRO configuration settings under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  User Authorization: Verify that the user has the necessary authorizations to enter or change pricing conditions. This can be checked with the help of a system administrator.
  Consult Documentation: If the issue persists, consult the SAP documentation or reach out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VK11 (Create Condition).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Debugging: If you have access, you can debug the pricing procedure to see where the error is being triggered, which may provide more insight into the underlying issue.
  
  By following these steps, you should be able to resolve the CRM_ISX_CC_COND006 error and successfully enter the required pricing information.