How To Fix CRM_ISX_CC_ALLOW102 - Enter allowance definition group ID and logical system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_ALLOW - Messages XBilling Allowances

• Message number: 102

• Message text: Enter allowance definition group ID and logical system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_ALLOW102 - Enter allowance definition group ID and logical system ?

  The SAP error message "CRM_ISX_CC_ALLOW102: Enter allowance definition group ID and logical system" typically occurs in the context of configuring or processing allowances in SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC). This error indicates that the system requires specific information that has not been provided.
  Cause:
  
  Missing Input: The error is triggered when the user attempts to execute a transaction or process that requires an allowance definition group ID and logical system, but these fields are left blank.
  Configuration Issues: There may be a misconfiguration in the allowance definition settings or the logical system settings in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the allowance definitions.
  
  Solution:
  
  
  Enter Required Information:
  
  Navigate to the relevant transaction or screen where the error occurred.
  Ensure that you enter a valid allowance definition group ID and logical system. These values should correspond to the configurations set up in your SAP system.
  
  
  
  Check Configuration:
  
  Go to the configuration settings for allowances in your SAP system. Ensure that the allowance definition group ID is properly defined and that the logical system is correctly set up.
  You can check the configuration in the following path:
  
  SPRO > SAP Customizing Implementation Guide > CRM > Pricing > Allowances > Define Allowance Definition Groups.
  
  
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify allowance definitions. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to allowances and logical systems for additional context and guidance.
  
  
  
  Check for System Notes:
  
  Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes that might pertain to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to CRM allowances and error messages for additional troubleshooting steps or fixes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Support Community: Consider reaching out to the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM or Convergent Charging for further assistance.