How To Fix CRM_ISX_CC056 - No condition record &1 found for price key &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 056

• Message text: No condition record &1 found for price key &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC056 - No condition record &1 found for price key &2 ?

  The SAP error message CRM_ISX_CC056 indicates that there is no condition record found for a specific price key in the pricing procedure. This typically occurs in the context of sales and distribution processes within SAP CRM (Customer Relationship Management) or SAP SD (Sales and Distribution).
  Cause:
  
  Missing Condition Record: The most common cause is that there is no condition record created for the specified pricing condition type in the system.
  Incorrect Pricing Procedure: The pricing procedure assigned to the sales document may not be set up correctly or may not include the necessary condition types.
  Data Inconsistencies: There may be inconsistencies in the master data, such as customer master, material master, or info records.
  Invalid Key: The price key specified in the error message may be incorrect or not applicable for the current transaction.
  Condition Exclusion: The condition type may be excluded from the pricing procedure for the specific transaction.
  
  Solution:
  
  
  Create Condition Records:
  
  Go to the transaction code VK11 (Create Condition) or VK31 (Maintain Condition Records) to create the necessary condition records for the pricing condition type that is missing.
  Ensure that the condition records are created for the correct combination of key fields (e.g., customer, material, sales organization).
  
  
  
  Check Pricing Procedure:
  
  Verify that the pricing procedure assigned to the sales document includes the necessary condition types. You can check this in the configuration settings under SPRO > Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  Ensure that the pricing procedure is correctly assigned to the relevant sales area.
  
  
  
  Review Master Data:
  
  Check the customer master data and material master data to ensure that they are correctly maintained and that the necessary data for pricing is available.
  Look for any relevant info records or conditions that may affect pricing.
  
  
  
  Validate Price Key:
  
  Ensure that the price key mentioned in the error message is valid and corresponds to the correct condition type and pricing procedure.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or the condition records, consult the SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VK11: Create Condition Record
  VK12: Change Condition Record
  VK13: Display Condition Record
  VK31: Maintain Condition Records in Mass
  
  
  Configuration Path:
  
  SPRO > Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Condition Types and Define Pricing Procedures.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to pricing conditions and error messages.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.