How To Fix CRM_ISX_CC006 - Item &1 not relevant for distribution to SAP ERP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 006

• Message text: Item &1 not relevant for distribution to SAP ERP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC006 - Item &1 not relevant for distribution to SAP ERP ?

  The SAP error message CRM_ISX_CC006 indicates that a specific item (denoted by &1) in a CRM document is not relevant for distribution to SAP ERP. This typically occurs in scenarios where data is being transferred from SAP CRM to SAP ERP, and certain items do not meet the criteria for distribution.
  Causes:
  
  Item Status: The item may have a status that prevents it from being distributed. For example, it could be marked as "not relevant" for distribution.
  Item Type: The item type may not be configured for distribution to ERP. Certain item categories may be excluded from the distribution process.
  Missing Data: Required fields or data for the item may be missing, making it ineligible for distribution.
  Configuration Issues: There may be configuration settings in the CRM system that dictate which items can be distributed to ERP.
  Custom Logic: Custom enhancements or logic in the CRM system may be preventing the item from being marked as relevant for distribution.
  
  Solutions:
  
  Check Item Status: Review the status of the item in the CRM system. Ensure that it is set to a status that allows for distribution.
  Review Item Type Configuration: Verify the configuration of item types in the CRM system. Ensure that the item type is set up to allow distribution to ERP.
  Complete Required Fields: Ensure that all mandatory fields for the item are filled out correctly. This may include pricing, quantity, and other relevant data.
  Configuration Review: Check the configuration settings in the CRM system related to distribution. This may involve reviewing the customizing settings for the distribution process.
  Debugging Custom Logic: If there are custom enhancements, review the code to identify any logic that may be affecting the distribution eligibility of the item.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and edit the CRM document or SM37 to check for background job logs related to the distribution process.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.