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Message type: E = Error
Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration
Message number: 001
Message text: The &1 process has been determined
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CRM_ISX_CC001
- The &1 process has been determined ?The SAP error message CRM_ISX_CC001, which states "The &1 process has been determined," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the determination of a business process or a related configuration.
Cause:
- Process Determination Configuration: The error often arises when the system is unable to determine the correct process for a transaction due to missing or incorrect configuration settings in the process determination settings.
- Missing Master Data: Required master data (like business partners, products, etc.) may be missing or incorrectly maintained, leading to the inability to determine the process.
- Inconsistent Data: There may be inconsistencies in the data that prevent the system from determining the appropriate process.
- Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain processes or data.
Solution:
Check Process Determination Configuration:
- Navigate to the configuration settings for process determination in the SAP CRM system.
- Ensure that the relevant processes are correctly defined and activated.
- Verify that the conditions for process determination are correctly set up.
Review Master Data:
- Check if all necessary master data is available and correctly maintained.
- Ensure that business partners, products, and other relevant data are correctly set up in the system.
Data Consistency Check:
- Perform a consistency check on the data involved in the transaction to identify any discrepancies.
- Use transaction codes like
CRMD_ORDER
to analyze the order or transaction data.Authorization Check:
- Ensure that the user has the necessary authorizations to perform the action that triggered the error.
- Check the user roles and authorizations in the SAP system.
Debugging:
- If the issue persists, consider debugging the process to identify where the determination fails.
- Use transaction
SE80
orSE37
to analyze the relevant function modules or classes involved in the process determination.Related Information:
If the problem continues after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.
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