How To Fix CRM_ISX_BTX_PAYMENT601 - Select Sold-To Party first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 601

• Message text: Select Sold-To Party first

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT601 - Select Sold-To Party first ?

  The SAP error message CRM_ISX_BTX_PAYMENT601 with the description "Select Sold-To Party first" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to process a transaction that requires a Sold-To Party to be selected, but none has been specified.
  Cause:
  
  Missing Sold-To Party: The most common cause of this error is that the user has not selected a Sold-To Party in the transaction. The Sold-To Party is essential for identifying the customer for whom the transaction is being processed.
  Incorrect Transaction Flow: The user may be trying to perform an action that is not valid without first selecting a Sold-To Party.
  User Interface Issues: Sometimes, the user interface may not display the Sold-To Party selection option clearly, leading to confusion.
  
  Solution:
  
  Select a Sold-To Party: Before proceeding with the transaction, ensure that you have selected a valid Sold-To Party. This can usually be done in the initial screen of the transaction or in a specific section where customer details are entered.
  Check Transaction Steps: Review the steps you are following in the transaction. Make sure that you are adhering to the required sequence, which typically involves selecting the Sold-To Party before any payment processing or order creation.
  User Training: If users frequently encounter this error, consider providing additional training or documentation on the importance of selecting the Sold-To Party and how to do it correctly.
  System Configuration: If the issue persists, it may be worth checking the system configuration to ensure that the Sold-To Party field is correctly set up and visible in the relevant transaction screens.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that involve Sold-To Party selection, such as creating sales orders, quotations, or service requests.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and select Sold-To Parties in the system.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.