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Message type: E = Error
Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages
Message number: 130
Message text: Payment method &1 does not exist in SAP CRM
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CRM_ISX_BTX_PAYMENT130
- Payment method &1 does not exist in SAP CRM ?The SAP error message CRM_ISX_BTX_PAYMENT130 indicates that the payment method specified (denoted by &1) does not exist in the SAP Customer Relationship Management (CRM) system. This error typically arises during the processing of transactions that involve payment methods, such as sales orders, invoices, or payment processing.
Cause:
- Non-Existent Payment Method: The payment method you are trying to use has not been defined in the system.
- Incorrect Configuration: The payment method may not be properly configured or activated in the CRM system.
- Data Transfer Issues: If data is being transferred from another system (like SAP ERP), the payment method may not have been transferred correctly.
- User Input Error: The user may have entered the payment method incorrectly, leading to the system not recognizing it.
Solution:
Check Payment Method Configuration:
- Go to the transaction code SPRO (SAP Project Reference Object).
- Navigate to CRM > Basic Functions > Payment Processing > Define Payment Methods.
- Verify if the payment method you are trying to use is listed. If it is not, you will need to create it.
Create or Modify Payment Method:
- If the payment method does not exist, you can create it by following the configuration steps in the above path.
- Ensure that all necessary details (like description, type, and other relevant settings) are filled out correctly.
Check for Data Consistency:
- If the payment method is supposed to exist, check for any inconsistencies in the data. This may involve checking the integration with other systems (like SAP ERP) to ensure that the payment method is correctly defined there as well.
User Training:
- Ensure that users are trained to enter payment methods correctly and understand the available options.
Consult Documentation:
- Refer to SAP documentation or help resources for more detailed instructions on configuring payment methods in CRM.
Related Information:
By following these steps, you should be able to resolve the error message CRM_ISX_BTX_PAYMENT130 and ensure that the payment methods are correctly configured in your SAP CRM system.
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