How To Fix CRM_ISX_BTX_PAYMENT053 - Prepaid: Payment control data and characteristic data do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 053

• Message text: Prepaid: Payment control data and characteristic data do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT053 - Prepaid: Payment control data and characteristic data do not match ?

  The SAP error message CRM_ISX_BTX_PAYMENT053 indicates that there is a mismatch between the payment control data and the characteristic data for a prepaid transaction in the SAP CRM system. This error typically arises in scenarios involving payment processing, especially when dealing with prepaid accounts or transactions.
  Cause:
  The mismatch can occur due to several reasons, including:
  
  Inconsistent Data: The payment control data (which includes details about how payments should be processed) does not align with the characteristic data (which includes specific attributes of the transaction or customer).
  Configuration Issues: There may be configuration settings in the SAP system that are not properly aligned, leading to discrepancies in how prepaid transactions are handled.
  Missing or Incorrect Master Data: The customer or transaction master data may be incomplete or incorrectly set up, leading to inconsistencies.
  Changes in Payment Terms: If payment terms or conditions have been changed after the transaction was created, it may lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Payment Control Data: Review the payment control data associated with the transaction. Ensure that it is correctly configured and matches the expected values for prepaid transactions.
  
  
  Verify Characteristic Data: Check the characteristic data for the transaction. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  
  
  Review Configuration Settings: Go through the configuration settings related to payment processing in SAP CRM. Ensure that they are set up correctly for prepaid transactions.
  
  
  Examine Master Data: Check the master data for the customer or transaction involved. Ensure that all relevant information is complete and accurate.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights or updates that may address the issue.
  
  
  Test with Different Scenarios: If possible, try to replicate the issue with different transactions or customer profiles to identify if the problem is isolated or systemic.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on the specific version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as CRM_ORDER, CRM_INVOICING, or CRM_PAYMENT.
  SAP Notes: Search for SAP Notes related to CRM_ISX_BTX_PAYMENT053 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_ISX_BTX_PAYMENT053 in your SAP system.