How To Fix CRM_ISX_BTX_API044 - CCM versions in status open are not supported (Version &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_API - Message class for Order API

• Message number: 044

• Message text: CCM versions in status open are not supported (Version &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_API044 - CCM versions in status open are not supported (Version &1) ?

  The SAP error message CRM_ISX_BTX_API044 indicates that there is an issue with the status of a Customer Relationship Management (CRM) document, specifically that the version of the document is in an "open" status, which is not supported for the operation you are trying to perform. This error typically arises in the context of Business Transaction Management (BTM) or when dealing with CRM transactions.
  Cause:
  
  Open Status: The document or transaction you are trying to process is in an "open" status, which means it is not finalized or completed. Certain operations in SAP CRM require the document to be in a specific status (e.g., "completed" or "closed") to proceed.
  Version Compatibility: The version of the document you are working with may not be compatible with the operation you are trying to execute. This could be due to versioning rules or restrictions set within the system.
  
  Solution:
  
  Check Document Status: Review the status of the document in question. If it is indeed in an "open" status, you may need to complete or close the document before proceeding with the operation.
  Change Document Status: If applicable, change the status of the document to a supported status (e.g., "completed" or "closed"). This may involve completing any required fields or processes associated with the document.
  Review Versioning Rules: Ensure that you are using a version of the document that is compatible with the operation you are trying to perform. If necessary, consult the documentation or your SAP administrator for guidance on version compatibility.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases patches and updates that may resolve known issues.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you manage document statuses (e.g., CRM_ORDER, CRM_ORDER_MAINTAIN).
  Documentation: Review SAP documentation related to CRM transaction management and status handling for more detailed guidance.
  User Roles and Permissions: Ensure that you have the necessary permissions to change the status of the document or perform the operation you are attempting.
  
  By following these steps, you should be able to address the error message and proceed with your CRM operations effectively.