How To Fix CRM_ISX_BTX_API016 - At least one item in this contract timeslice is not active (contract &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_API - Message class for Order API

• Message number: 016

• Message text: At least one item in this contract timeslice is not active (contract &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_API016 - At least one item in this contract timeslice is not active (contract &1) ?

  The SAP error message CRM_ISX_BTX_API016 indicates that there is an issue with the contract timeslice in the SAP CRM system. Specifically, it means that at least one item in the specified contract timeslice is not active. This can occur in various scenarios, such as when trying to process a contract that has items that are either expired, not yet valid, or otherwise inactive.
  Cause:
  
  Inactive Items: The contract may contain items that are not currently active. This could be due to the item being in a status that does not allow it to be processed (e.g., expired or not yet valid).
  Timeslice Configuration: The timeslice configuration for the contract may not be set up correctly, leading to items being considered inactive.
  Contract Validity: The overall validity of the contract may not cover the current date or the date of the transaction being processed.
  Data Inconsistencies: There may be inconsistencies in the data related to the contract or its items.
  
  Solution:
  
  Check Contract Validity: Verify the validity dates of the contract and ensure that the current date falls within the valid range.
  Review Item Status: Check the status of each item in the contract. Ensure that all items are active and have the correct status for processing.
  Update Timeslice: If necessary, update the timeslice configuration for the contract to ensure that it reflects the correct active periods for each item.
  Re-activate Items: If any items are inactive, consider reactivating them if appropriate, or remove them from the contract if they are no longer needed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing contract timeslices and item statuses.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage contracts.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.