How To Fix CRM_ISU_UOCM068 - Data replication has been started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

  • Message number: 068

  • Message text: Data replication has been started

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISU_UOCM068 - Data replication has been started ?

    The SAP error message CRM_ISU_UOCM068 indicates that data replication has been initiated but may not have completed successfully. This error is typically related to the integration between SAP Customer Relationship Management (CRM) and SAP Utilities (IS-U) systems, particularly in the context of data synchronization.

    Cause:

    1. Replication Process: The error may occur if the data replication process has been started but has not yet finished. This can happen due to various reasons, such as:

      • Long-running processes or timeouts.
      • Network issues that interrupt the replication.
      • Configuration issues in the middleware (like SAP PI/PO).
      • Data inconsistencies or errors in the source system.
    2. Locking Issues: If the data being replicated is locked by another process, it may prevent the replication from completing.

    3. Configuration Errors: Incorrect settings in the replication configuration can lead to this error.

    Solution:

    1. Check Replication Status:

      • Use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor the status of the queues and see if there are any stuck messages.
      • Check the logs for any errors or warnings that might indicate why the replication is not completing.
    2. Review Middleware Configuration:

      • If you are using SAP PI/PO, ensure that the configuration for the data replication is correct and that there are no errors in the integration process.
    3. Data Consistency Check:

      • Verify the data in both the source and target systems to ensure there are no inconsistencies that could be causing the replication to fail.
    4. Check for Locks:

      • Use transaction SM12 to check for any locks on the data being replicated. If locks are found, you may need to resolve them before the replication can proceed.
    5. Reinitiate Replication:

      • If the replication process has stalled, you may need to manually restart it. This can often be done through the relevant transaction in the CRM or IS-U system.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, SM12, and SLG1 (for application logs) to help diagnose the issue.
    • SAP Documentation: Review the official SAP documentation for CRM and IS-U integration to understand the data replication process better.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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