How To Fix CRM_ISU_UOCM053 - You are not authorized to autocorrect issues

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 053

• Message text: You are not authorized to autocorrect issues

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM053 - You are not authorized to autocorrect issues ?

  The SAP error message CRM_ISU_UOCM053 indicates that a user is not authorized to perform the autocorrection of issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of Utilities (ISU).
  Cause:
  The error typically arises due to insufficient authorization for the user role attempting to perform the autocorrection. This can happen if:
  
  The user does not have the necessary authorization objects assigned to their user profile.
  The role assigned to the user does not include the permissions required to execute the autocorrection function.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify the user's role and authorization assignments in the SAP system.
  Use transaction code SU01 to check the user profile and roles assigned.
  
  
  
  Review Authorization Objects:
  
  Identify the specific authorization objects related to the autocorrection function. Common authorization objects for CRM and ISU might include:
  
  CRM_ORDER for CRM order management.
  ISU_UOCM for utilities operations.
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify Roles:
  
  If the user lacks the required authorizations, you may need to modify the roles assigned to the user. This can be done using transaction code PFCG.
  Add the necessary authorization objects to the role and generate the profile.
  
  
  
  Testing:
  
  After making changes to the user roles and authorizations, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the autocorrection function again to confirm that the issue is resolved.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or if you are unsure about the necessary authorizations, consult with your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and roles in CRM and ISU.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_ISU_UOCM053.