How To Fix CRM_ISU_UOCM043 - Reference type must be provided for reference object search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 043

• Message text: Reference type must be provided for reference object search

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM043 - Reference type must be provided for reference object search ?

  The SAP error message CRM_ISU_UOCM043 indicates that a reference type must be provided when performing a reference object search in the SAP Customer Relationship Management (CRM) system, particularly in the context of Utilities (IS-U) and Customer Management (CRM).
  Cause:
  This error typically occurs when a user attempts to execute a search for reference objects (such as contracts, accounts, or other related entities) without specifying the required reference type. The reference type is essential for the system to understand what kind of object it should be searching for.
  Solution:
  To resolve this error, you should ensure that you provide the necessary reference type when performing the search. Here are the steps you can take:
  
  
  Check Input Fields: Make sure that the input fields in the search screen are correctly filled out, especially the field for the reference type. This may involve selecting a specific type from a dropdown menu or entering it manually.
  
  
  Review Configuration: If you are a system administrator or have access to configuration settings, check the configuration for the reference object search. Ensure that the reference types are correctly defined and available for selection.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or function you are using. This can provide insights into what reference types are required and how to properly set them.
  
  
  User Training: If this error is occurring frequently among users, consider providing training or guidance on how to properly use the search functionality, including the importance of specifying the reference type.
  
  
  Debugging: If you have access to technical resources, you may want to debug the transaction to see if there are any underlying issues causing the reference type to be omitted.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or patches available for your specific version of the software.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the CRM and IS-U modules, as they may have specific requirements for reference types.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide updates that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By ensuring that the reference type is correctly specified, you should be able to resolve the CRM_ISU_UOCM043 error and successfully perform your reference object search.