How To Fix CRM_ISU_PROFILE_DATA505 - No objects corresponded to the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 505

• Message text: No objects corresponded to the selection criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA505 - No objects corresponded to the selection criteria ?

  The SAP error message "CRM_ISU_PROFILE_DATA505: No objects corresponded to the selection criteria" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with ISU (Industry Solution for Utilities) profiles or data selection processes. This error indicates that the system could not find any objects that match the criteria specified in the selection parameters.
  Causes:
  
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria you have entered do not match any existing records in the database. This could be due to incorrect values, filters, or parameters.
  
  
  Data Not Available: The data you are trying to access may not exist in the system. This could happen if the data has not been created yet or has been deleted.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain objects, leading to the perception that no objects exist.
  
  
  System Configuration: There may be issues with the configuration of the CRM or ISU modules that prevent the correct retrieval of data.
  
  
  Data Synchronization Issues: If the data is supposed to be synchronized between different systems (e.g., CRM and ERP), any issues in synchronization can lead to missing data.
  
  
  Solutions:
  
  
  Review Selection Criteria: Double-check the selection criteria you are using. Ensure that all fields are filled out correctly and that you are using valid values.
  
  
  Check Data Availability: Verify that the data you are trying to access actually exists in the system. You can do this by querying the database directly or using other reports to see if the data is present.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to access the data. You may need to consult with your system administrator to verify your permissions.
  
  
  System Configuration Review: If you suspect a configuration issue, consult with your SAP Basis or functional consultant to review the settings related to the CRM and ISU modules.
  
  
  Data Synchronization: If you are working in a landscape with multiple systems, check if there are any issues with data synchronization. You may need to run synchronization jobs or check for errors in the data transfer process.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or function you are using. There may be known issues or additional troubleshooting steps provided by SAP.
  
  
  Related Information:
  
  
  Transaction Codes: Depending on where you encounter this error, you may be using specific transaction codes related to CRM or ISU. Familiarize yourself with the relevant transactions.
  
  
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates that address this issue.
  
  
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.