How To Fix CRM_ISU_CONSUM428 - Profile &1 is marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 428

• Message text: Profile &1 is marked for deletion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM428 - Profile &1 is marked for deletion ?

  The SAP error message CRM_ISU_CONSUM428 indicates that a specific profile (identified by &1) is marked for deletion in the system. This typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) modules, where profiles are used to manage customer data, billing, and consumption information.
  Cause:
  
  Profile Marked for Deletion: The primary cause of this error is that the profile you are trying to access or use has been flagged for deletion in the system. This could happen due to data maintenance activities, where profiles are deactivated or marked for cleanup.
  Data Integrity Issues: Sometimes, profiles may be marked for deletion due to data integrity issues or as part of a data migration process.
  User Error: Users may inadvertently attempt to access or modify a profile that is no longer valid.
  
  Solution:
  
  Check Profile Status: Verify the status of the profile in question. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like CRMD_ORDER or ISU related transactions) and checking the profile's attributes.
  Unmark for Deletion: If the profile should not be deleted, you may need to unmark it for deletion. This typically requires appropriate authorizations and may involve using specific transactions or programs to change the status of the profile.
  Create a New Profile: If the profile is indeed obsolete and should not be used, consider creating a new profile with the necessary attributes and data.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for additional context and guidance.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing profiles in CRM and ISU, such as CRMD_ORDER, ISU_PROFILE, or others specific to your implementation.
  SAP Notes: Search for SAP Notes related to CRM_ISU_CONSUM428 for any patches or updates that may address this issue.
  Data Management Best Practices: Ensure that your organization has a clear data management strategy to avoid issues related to data integrity and profile management.
  
  By following these steps, you should be able to address the error and ensure that your profiles are correctly managed within the SAP system.