How To Fix CRM_ISU_CONSUM421 - Unit of measurement &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 421

• Message text: Unit of measurement &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM421 - Unit of measurement &1 is invalid ?

  The SAP error message "CRM_ISU_CONSUM421: Unit of measurement &1 is invalid" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) when there is an issue with the unit of measurement (UoM) being used in a transaction or data entry.
  Cause:
  
  
  Invalid Unit of Measurement: The unit of measurement specified (represented by &1 in the error message) is not recognized by the system. This could be due to:
  
  The UoM not being defined in the system.
  The UoM being inactive or not assigned to the relevant object.
  A typo or incorrect entry when inputting the UoM.
  
  
  
  Configuration Issues: The configuration settings for units of measurement in the system may not be set up correctly, leading to the system not recognizing valid UoMs.
  
  
  Master Data Issues: The master data for the relevant object (e.g., materials, services, etc.) may not have the correct UoM assigned.
  
  
  Solution:
  
  
  Check UoM Definition:
  
  Go to the transaction code CUNI (Unit of Measure) in SAP.
  Verify if the UoM in question is defined and active. If it is not, you may need to create or activate it.
  
  
  
  Review Master Data:
  
  Check the master data for the relevant object (e.g., customer, contract, service) to ensure that the correct UoM is assigned.
  If necessary, update the master data to include the correct UoM.
  
  
  
  Configuration Settings:
  
  Review the configuration settings related to units of measurement in the SAP system. This may involve checking the customizing settings in SPRO (SAP Project Reference Object).
  Ensure that the UoM is correctly mapped to the relevant categories and that it is allowed for the specific transactions you are trying to perform.
  
  
  
  Data Entry:
  
  Double-check the data entry for any typos or incorrect values. Ensure that the UoM is entered correctly in the relevant fields.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on units of measurement and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CUNI for unit of measure maintenance and SPRO for configuration settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify UoM settings and master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and ISU for further assistance.