How To Fix CRM_ISU_CONSUM407 - No session information

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 407

• Message text: No session information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM407 - No session information ?

  The SAP error message CRM_ISU_CONSUM407: No session information typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that the system is unable to find the session information required to process a request, which can happen for various reasons.
  Causes:
  
  Session Timeout: The session may have expired due to inactivity.
  Incorrect Configuration: There may be issues with the configuration of the CRM or ISU system that prevent session information from being properly maintained.
  Network Issues: Connectivity problems between the client and the server can lead to loss of session information.
  User Authorization: The user may not have the necessary authorizations to access the session information.
  System Bugs: There may be bugs or issues in the specific version of the SAP software being used.
  
  Solutions:
  
  Re-login: If the session has timed out, logging out and then logging back into the system can often resolve the issue.
  Check Configuration: Review the configuration settings in both CRM and ISU to ensure that they are set up correctly. This includes checking session management settings.
  Network Stability: Ensure that there are no network issues affecting connectivity to the SAP server. This may involve checking firewalls, VPNs, or other network configurations.
  User Authorizations: Verify that the user has the necessary permissions to access the required session information. This may involve checking roles and authorizations in the SAP system.
  System Updates: Ensure that the SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or Knowledge Base Articles that may address this specific error message.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on the specific system configuration and version.
  Documentation: Review the official SAP documentation for CRM and ISU for any additional insights or troubleshooting steps related to session management.
  Community Forums: Engaging with SAP community forums can also be helpful, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_ISU_CONSUM407 error in your SAP environment.