How To Fix CRM_ISU_CONSUM401 - No permissible value for the profile group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 401

• Message text: No permissible value for the profile group

What causes this issue?

The value for the profile group is not permitted.
Only entries from the customer namespace are permitted for the manual
distribution of profile group entries. The values from the SAP namespace
are distibuted automatically (for example, when generating profiles for
a product or uploading from a PC).

System Response

Processing is cancelled.

How to fix this error?

Select an entry from the customer namespace.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM401 - No permissible value for the profile group ?

  The SAP error message CRM_ISU_CONSUM401 ("No permissible value for the profile group") typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that the system cannot find a valid or permissible value for the specified profile group in the context of the operation being performed.
  Causes:
  
  Missing Configuration: The profile group may not be configured correctly in the system. This could be due to missing entries in the customizing settings.
  Incorrect Profile Group: The profile group being referenced may not exist or may not be valid for the specific transaction or operation.
  Authorization Issues: The user may not have the necessary authorizations to access the profile group.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that reference the profile group.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant customizing settings in SAP (transaction SPRO) and verify that the profile group is correctly defined.
  Ensure that the profile group is assigned to the relevant organizational units or business processes.
  
  
  
  Validate Profile Group:
  
  Use transaction codes like CRMD_ORDER or ISU to check if the profile group exists and is active.
  Ensure that the profile group is permissible for the specific context in which you are trying to use it.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the profile group.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant master data to ensure that there are no discrepancies.
  If necessary, correct any inconsistencies found in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional configuration steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the transaction code and any relevant data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (CRM Order Management), and ISU (Industry Solution for Utilities).
  SAP Notes: Search for SAP Notes related to CRM_ISU_CONSUM401 in the SAP Support Portal for any patches or updates that may address the issue.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.