How To Fix CRM_ISU_CONSUM102 - Internal error when reading profile values for profile &.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 102

• Message text: Internal error when reading profile values for profile &.

What causes this issue?

An internal error has occurred.

System Response

Note which actions and entries lead to this error.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Contact your SAP administrator to further process the problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM102 - Internal error when reading profile values for profile &. ?

  The SAP error message CRM_ISU_CONSUM102 indicates an internal error when the system is trying to read profile values for a specific profile in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error can occur due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the profile being accessed. This could be due to missing or incorrect entries in the database.
  Configuration Issues: The configuration settings for the profile or related components may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the profile data.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  Profile Not Found: The profile specified in the error message may not exist or may have been deleted.
  
  Solutions:
  
  Check Profile Existence: Verify that the profile specified in the error message exists in the system. You can do this by navigating to the relevant transaction codes (e.g., BP for Business Partner) and checking the profiles.
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like SLG1 to check for logs or SE11 to analyze the database tables related to profiles.
  Review Configuration: Ensure that the configuration settings for the profile and related components are correct. This may involve checking the customizing settings in the SPRO transaction.
  Authorization Check: Ensure that the user has the necessary authorizations to access the profile data. You can check this using transaction SU53 after the error occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can try to debug the process to identify where the error is occurring. This may require assistance from a developer or SAP Basis team.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SLG1, SE11, and SPRO.
  SAP Notes: Regularly check for updates and notes related to CRM and ISU components in the SAP Support Portal.
  Documentation: Review SAP documentation for CRM and ISU for any specific guidelines related to profile management.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_ISU_CONSUM102 error in your SAP system.