How To Fix CRM_ISU_CONSUM074 - Profile &1 Cannot Be Deleted, Because A Link Exists to Transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 074

• Message text: Profile &1 Cannot Be Deleted, Because A Link Exists to Transaction &2

What causes this issue?

You cannot delete profile &V1& because it is still being used in item
&V3& (&V4&) of transaction &V2&.

System Response

Processing is cancelled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM074 - Profile &1 Cannot Be Deleted, Because A Link Exists to Transaction &2 ?

  The SAP error message CRM_ISU_CONSUM074 indicates that a specific profile (identified by &1) cannot be deleted because there is an existing link to a transaction (identified by &2). This typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) modules, where profiles are often linked to various transactions or objects.
  Cause:
  The error is caused by the existence of a dependency or link between the profile you are trying to delete and another transaction or object in the system. This could be due to:
  
  Active Transactions: The profile is currently being used in one or more active transactions.
  Data Integrity Constraints: SAP enforces data integrity, preventing the deletion of profiles that are still referenced by other objects.
  Configuration Settings: Certain configurations may require that profiles remain intact for reporting or operational purposes.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Dependencies:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the database tables that might reference the profile. Look for tables related to the specific transaction &2.
  You can also use transaction CRMD_ORDER to check if there are any open orders or transactions linked to the profile.
  
  
  
  Remove Links:
  
  If you find that the profile is linked to active transactions, you will need to either complete or delete those transactions before you can delete the profile.
  If the profile is linked to configuration settings, consider whether those settings can be modified or if the profile can be safely replaced.
  
  
  
  Check for Custom Code:
  
  If there are custom developments or enhancements in your SAP system, ensure that they are not holding references to the profile.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and SE16 for data analysis.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message for potential patches or updates.
  Data Integrity: Understand the importance of data integrity in SAP systems, as it prevents unintended data loss or corruption.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.