How To Fix CRM_ISU_CONSUM061 - The profile cannot be created.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

  • Message number: 061

  • Message text: The profile cannot be created.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISU_CONSUM061 - The profile cannot be created. ?

    The SAP error message CRM_ISU_CONSUM061 ("The profile cannot be created") typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error can arise during the creation of a consumption profile, which is used to manage and analyze consumption data for utilities.

    Causes:

    1. Missing Configuration: The necessary configuration settings for creating a consumption profile may not be in place.
    2. Authorization Issues: The user may not have the required authorizations to create a profile.
    3. Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., business partner, contract account) that are required for creating the profile.
    4. Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
    5. Profile Type Not Defined: The specific type of profile you are trying to create may not be defined in the system.

    Solutions:

    1. Check Configuration: Ensure that all necessary configuration settings for consumption profiles are correctly set up in the system. This includes checking the relevant customizing settings in SPRO.
    2. Review Authorizations: Verify that the user has the necessary authorizations to create consumption profiles. This can be done by checking the user's roles and authorizations in the system.
    3. Validate Master Data: Check the master data related to the business partner and contract account to ensure that all required fields are filled and that there are no inconsistencies.
    4. Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    5. Profile Type Configuration: Ensure that the profile type you are trying to create is defined in the system. You can check this in the customizing settings.
    6. Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance, especially if you suspect a technical issue.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration, SLG1 for logs, and BP for business partner management.
    • Documentation: Refer to SAP Help documentation for detailed information on consumption profiles and their configuration.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be necessary, potentially involving SAP support.

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