How To Fix CRM_ISU_CONSUM051 - Enter a Value in the Time Zone Field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 051

• Message text: Enter a Value in the Time Zone Field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM051 - Enter a Value in the Time Zone Field ?

  The SAP error message CRM_ISU_CONSUM051 ("Enter a Value in the Time Zone Field") typically occurs in the context of SAP Customer Relationship Management (CRM) and is related to the handling of time zones in the system. This error indicates that a required field for the time zone is not filled in, which is necessary for processing certain transactions or data entries.
  Cause:
  
  Missing Time Zone Information: The most common cause of this error is that the time zone field is left blank when it is required for the transaction or data entry you are attempting to perform.
  Configuration Issues: There may be issues with the configuration of the system that prevent the time zone from being automatically populated.
  User Input Error: The user may have overlooked entering the time zone information when filling out a form or transaction.
  
  Solution:
  
  
  Enter Time Zone: The immediate solution is to locate the time zone field in the relevant transaction or data entry screen and enter a valid time zone. This could be done by selecting from a dropdown list or entering the time zone manually, depending on the system configuration.
  
  
  Check User Settings: Ensure that your user profile settings include a default time zone. This can sometimes help in automatically populating the field in future transactions.
  
  
  Review Configuration: If the issue persists, it may be necessary to review the configuration settings in the SAP system to ensure that time zone settings are correctly defined. This may involve checking:
  
  The configuration of the CRM system.
  The settings in the relevant modules (like IS-U for utilities).
  User roles and authorizations that might affect the visibility or requirement of the time zone field.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with, as there may be additional requirements or steps needed.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system setup.
  
  
  Related Information:
  
  Time Zone Configuration: Understanding how time zones are configured in SAP can help prevent this error in the future. This includes knowing how to set default time zones for users and how to manage time zone data in the system.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional troubleshooting steps.
  User Training: Providing training for users on the importance of filling out all required fields, including time zones, can help reduce the occurrence of this error.
  
  By addressing the missing time zone information and ensuring proper configuration, you should be able to resolve the CRM_ISU_CONSUM051 error effectively.