How To Fix CRM_IST_UI_ADJREQ141 - Disputed amount must not exceed &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 141

• Message text: Disputed amount must not exceed &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ141 - Disputed amount must not exceed &1 &2 ?

  The SAP error message CRM_IST_UI_ADJREQ141 with the description "Disputed amount must not exceed &1 &2" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with adjustment requests or disputes.
  Cause:
  This error message indicates that the amount being entered for a dispute or adjustment request exceeds the allowed limit. The placeholders &1 and &2 in the message represent specific values:
  
  &1 usually refers to the maximum allowable disputed amount.
  &2 may refer to the currency in which the amount is being expressed.
  
  This situation can arise due to:
  
  Incorrect data entry where the user inputs a disputed amount that is higher than the permissible limit.
  Configuration settings in the system that define the maximum allowable disputed amount.
  Business rules or policies that restrict the amount that can be disputed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Amount Entered: Verify the disputed amount you are trying to enter. Ensure that it does not exceed the maximum limit specified in the error message.
  
  
  Review Configuration Settings: If you have the necessary permissions, check the configuration settings in the SAP system that define the maximum disputed amount. This may involve:
  
  Navigating to the relevant customizing settings in the SAP IMG (Implementation Guide).
  Reviewing the settings for dispute management or adjustment requests.
  
  
  
  Consult Business Rules: If the configuration appears correct, consult with your business process owner or relevant stakeholders to understand the business rules governing dispute amounts. There may be policies in place that dictate the maximum allowable amounts.
  
  
  Adjust the Amount: If the amount you are trying to enter is indeed too high, adjust it to comply with the maximum limit.
  
  
  Seek Help from IT Support: If you believe the error is incorrect or if you cannot find the source of the limit, contact your IT support team or SAP Basis team for further assistance. They may need to investigate the system settings or logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with disputes and adjustments, such as CRM_DNO_MONITOR or CRM_ORDER.
  Documentation: Refer to SAP documentation or help files related to dispute management for more detailed information on handling disputes and adjustments.
  User Training: Ensure that users involved in entering dispute amounts are trained on the limits and processes to avoid such errors in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.