How To Fix CRM_IST_UI_ADJREQ116 - Select an EDR first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 116

• Message text: Select an EDR first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ116 - Select an EDR first ?

  The SAP error message CRM_IST_UI_ADJREQ116: "Select an EDR first" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with adjustment requests or related functionalities. This error indicates that the system expects the user to select an EDR (Event Data Record) before proceeding with the action they are attempting to perform.
  Cause:
  
  No EDR Selected: The most common cause of this error is that the user has not selected an Event Data Record (EDR) in the user interface before trying to perform an action that requires an EDR.
  User Interface Navigation: The user may have navigated to a screen or function that requires an EDR to be selected, but they have not done so.
  System Configuration: There may be specific configurations or settings in the CRM system that require an EDR to be selected for certain operations.
  
  Solution:
  
  Select an EDR: The immediate solution is to ensure that you select an EDR from the list or dropdown menu provided in the user interface before attempting to perform the action that triggered the error.
  Check User Interface: Make sure you are in the correct section of the application where EDRs are available for selection. If you are unsure, navigate back to the relevant screen where EDRs are listed.
  Refresh the Screen: If you believe you have selected an EDR but still receive the error, try refreshing the screen or reloading the application to ensure that the selection is recognized by the system.
  Consult Documentation: If the issue persists, refer to the SAP documentation or help resources specific to the CRM module you are using for further guidance on handling EDRs.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for assistance. They may be able to provide insights based on system logs or configurations.
  
  Related Information:
  
  Event Data Record (EDR): EDRs are typically used in CRM systems to track events or transactions related to customer interactions. Understanding how to work with EDRs is crucial for effective use of the CRM system.
  User Training: Ensure that users are adequately trained on how to navigate the CRM interface and understand the importance of selecting EDRs when required.
  System Updates: Keep the SAP system updated, as newer versions may have improvements or bug fixes related to user interface issues.
  
  By following these steps, you should be able to resolve the error and continue with your tasks in the SAP CRM system.