How To Fix CRM_IST_UI_ADJREQ094 - Unable to save the follow-up document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 094

• Message text: Unable to save the follow-up document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ094 - Unable to save the follow-up document ?

  The SAP error message CRM_IST_UI_ADJREQ094 ("Unable to save the follow-up document") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with saving a follow-up document, such as a sales order, service request, or any other related document. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or issues with the underlying business logic.
  Possible Causes:
  
  Missing Mandatory Fields: Required fields in the follow-up document may not be filled out.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as invalid references or incorrect data types.
  Authorization Issues: The user may not have the necessary permissions to create or modify the follow-up document.
  Business Logic Errors: There may be custom logic or enhancements that are preventing the document from being saved.
  System Configuration Issues: Incorrect configuration settings in the CRM system could lead to this error.
  Technical Issues: There may be underlying technical issues, such as database locks or connectivity problems.
  
  Solutions:
  
  Check Mandatory Fields: Ensure that all required fields are filled out correctly in the follow-up document.
  Validate Data: Review the data being entered for any inconsistencies or errors. Ensure that all references are valid and that data types match expected formats.
  Review Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to create or modify the document.
  Debug Custom Logic: If there are custom enhancements or logic in place, debug the code to identify any issues that may be causing the error.
  Consult Configuration Settings: Review the configuration settings in the CRM system to ensure they are set up correctly for the document type being processed.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER or CRM_UI to navigate to the relevant areas in the CRM system.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Documentation: Review the official SAP documentation for CRM to understand the expected behavior and requirements for follow-up documents.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.