How To Fix CRM_IST_UI_ADJREQ091 - No connection to a dispute case

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 091

• Message text: No connection to a dispute case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ091 - No connection to a dispute case ?

  The SAP error message CRM_IST_UI_ADJREQ091 indicates that there is no connection to a dispute case in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to access or process a dispute case that is not properly linked or does not exist in the system.
  Causes:
  
  Missing or Incorrect Data: The dispute case may not be created correctly, or the relevant data may be missing or incorrect.
  Authorization Issues: The user may not have the necessary permissions to access the dispute case.
  System Configuration: There may be configuration issues in the CRM system that prevent the connection to the dispute case.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system errors.
  
  Solutions:
  
  Verify Dispute Case Existence: Check if the dispute case exists in the system. You can do this by searching for the case using the relevant transaction codes or reports.
  Check Data Integrity: Ensure that all required fields and data for the dispute case are filled out correctly. Look for any inconsistencies or missing information.
  Review User Authorizations: Confirm that the user has the necessary authorizations to access the dispute case. This may involve checking roles and permissions in the user profile.
  Consult System Configuration: If you have access, review the configuration settings related to dispute cases in the CRM system. Ensure that all necessary settings are correctly configured.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and disputes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to dispute management in CRM for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem continues, further investigation may be necessary, potentially involving SAP support.