How To Fix CRM_IST_UI_ADJREQ075 - The unit is not unique


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

  • Message number: 075

  • Message text: The unit is not unique

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ075 - The unit is not unique ?

    The SAP error message CRM_IST_UI_ADJREQ075 with the description "The unit is not unique" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the uniqueness of a unit of measure (UoM) in a transaction or data entry process. This error can arise in various scenarios, such as when creating or modifying sales orders, service requests, or other CRM-related documents.

    Cause:

    1. Duplicate Units of Measure: The error often indicates that there are multiple entries for the same unit of measure in the system, which leads to ambiguity. This can happen if the same UoM is defined in different contexts or if there are inconsistencies in the master data.
    2. Configuration Issues: There may be issues in the configuration of the UoM settings in the system, leading to conflicts or duplicates.
    3. Data Entry Errors: Users may inadvertently enter a unit of measure that is not clearly defined or is duplicated in the system.

    Solution:

    1. Check UoM Configuration:

      • Navigate to the UoM settings in the SAP system (usually found in the customizing settings under Logistics or Material Management).
      • Ensure that each unit of measure is defined uniquely and that there are no duplicates.
    2. Review Master Data:

      • Check the master data for the relevant materials or products to ensure that the units of measure are correctly assigned and unique.
      • If duplicates are found, you may need to delete or merge them as appropriate.
    3. Data Consistency Check:

      • Run consistency checks on the relevant data to identify any discrepancies or duplicates that may be causing the issue.
      • Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to analyze the relevant tables.
    4. User Input Validation:

      • Ensure that users are entering the correct and unique units of measure when creating or modifying documents.
      • Provide training or guidelines to users to avoid common data entry mistakes.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. Sometimes, there are known issues with specific versions of SAP that have been documented and resolved.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide insights specific to your system configuration or version.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_SERVICE, or others that may be involved in the process where the error occurs.
    • Documentation: Review SAP documentation related to unit of measure management in CRM to understand best practices and configuration settings.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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