How To Fix CRM_IST_UI_ADJREQ028 - Action "&1" has not been processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

  • Message number: 028

  • Message text: Action "&1" has not been processed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ028 - Action "&1" has not been processed ?

    The SAP error message CRM_IST_UI_ADJREQ028, which states "Action '&1' has not been processed," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with adjustment requests or similar processes. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to perform the action specified in the error message.
    2. Incomplete Data: Required fields or data may be missing or incomplete, preventing the action from being processed.
    3. System Configuration: There may be configuration issues in the CRM system that are preventing the action from being executed.
    4. Business Logic Errors: The underlying business logic may not allow the action to be processed due to certain conditions not being met.
    5. Technical Issues: There could be technical problems, such as system performance issues or bugs in the software.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary permissions to perform the action. This can be done by reviewing the user's roles and authorizations in the system.
    2. Validate Data: Review the data being processed to ensure that all required fields are filled out correctly. Look for any validation errors or warnings that may indicate missing information.
    3. Review Configuration: Check the configuration settings related to the action being performed. This may involve consulting with a functional consultant or reviewing the customizing settings in the SAP system.
    4. Examine Business Rules: Investigate any business rules or conditions that may be preventing the action from being processed. This may require collaboration with business stakeholders to understand the requirements.
    5. Check System Logs: Review system logs (such as ST22 for dumps or SLG1 for application logs) for any additional error messages or information that can provide more context about the issue.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
    7. Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
    • Documentation: Review SAP documentation related to CRM adjustment requests and the specific action you are trying to perform.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions.

    By systematically addressing these areas, you should be able to identify the cause of the error and implement an appropriate solution.

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