How To Fix CRM_IST_UI_ADJREQ017 - Partner ID &1 entered is not a valid business partner number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 017

• Message text: Partner ID &1 entered is not a valid business partner number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ017 - Partner ID &1 entered is not a valid business partner number ?

  The SAP error message CRM_IST_UI_ADJREQ017 indicates that the Partner ID entered is not recognized as a valid business partner number in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process or create a transaction that involves a business partner.
  Causes:
  
  Incorrect Partner ID: The Partner ID entered may be mistyped or incorrect.
  Business Partner Not Created: The business partner may not have been created in the system.
  Inactive Business Partner: The business partner exists but is marked as inactive or not valid for the specific transaction.
  Authorization Issues: The user may not have the necessary authorizations to view or use the business partner.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to the business partner not being available in CRM.
  
  Solutions:
  
  Verify Partner ID: Double-check the Partner ID for any typographical errors. Ensure that the correct ID is being used.
  Check Business Partner Existence: Use transaction code BP (Business Partner) to search for the Partner ID in the system. Ensure that the business partner exists and is active.
  Activate Business Partner: If the business partner is inactive, you may need to activate it. This can typically be done in the Business Partner transaction.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the business partner. This may involve checking roles and permissions in the user profile.
  Data Synchronization: If the system is integrated with other systems, check for any data synchronization issues. Ensure that the business partner data is correctly replicated in the CRM system.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRMD_ORDER for CRM order management, and SE11 for data dictionary checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on Business Partner management and CRM processes for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.