How To Fix CRM_IST_UI_ADJREQ012 - Unable to determine the header data for the current transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 012

• Message text: Unable to determine the header data for the current transaction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ012 - Unable to determine the header data for the current transaction ?

  The SAP error message CRM_IST_UI_ADJREQ012 ("Unable to determine the header data for the current transaction") typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to retrieve or identify the header data for a specific transaction. This can happen in various scenarios, such as when creating or processing transactions like service requests, sales orders, or other CRM-related documents.
  Causes:
  
  Missing or Incomplete Data: The header data for the transaction may not be properly populated or may be missing entirely.
  Authorization Issues: The user may not have the necessary authorizations to access the header data.
  Configuration Issues: There may be issues with the configuration of the CRM system, such as missing customizing settings or incorrect data models.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the underlying data model that prevent the system from retrieving the header data.
  Technical Errors: There could be bugs or technical issues in the CRM application or related components.
  
  Solutions:
  
  Check Data Entry: Ensure that all required fields for the transaction are filled out correctly. Verify that the header data is complete and valid.
  Review Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to access the transaction and its header data.
  Configuration Review: Review the configuration settings in the CRM system to ensure that all necessary settings are in place. This may involve checking the customizing settings for the specific transaction type.
  Data Consistency Check: Run consistency checks on the relevant data to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the database tables.
  Debugging: If you have access to the development environment, you can debug the transaction to identify where the error occurs in the code.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. There may be known issues or fixes available.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for header data.
  Documentation: Review SAP documentation related to CRM transactions and error handling for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_IST_UI_ADJREQ012 effectively.