How To Fix CRM_IST_UI008 - Text for sales office &1 is not available in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI - Message Class for Telco Contract Order Management

• Message number: 008

• Message text: Text for sales office &1 is not available in language &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI008 - Text for sales office &1 is not available in language &2 ?

  The SAP error message CRM_IST_UI008 indicates that the system is unable to find the text for a specific sales office in the specified language. This typically occurs in the context of SAP Customer Relationship Management (CRM) when the system tries to display information related to a sales office, but the corresponding text in the desired language is missing.
  Cause:
  
  Missing Language Texts: The primary cause of this error is that the text for the sales office in the specified language has not been maintained in the system.
  Incorrect Language Settings: The language settings in the user profile or the system configuration may not match the available texts.
  Data Inconsistency: There may be inconsistencies in the master data where the sales office is defined.
  
  Solution:
  
  
  Maintain Texts for Sales Office:
  
  Go to the transaction code OVX5 (or the relevant transaction for maintaining sales office texts).
  Check if the text for the sales office in the specified language exists. If not, create or update the text.
  Ensure that the text is maintained for all required languages.
  
  
  
  Check User Profile Language:
  
  Verify the language settings in the user profile. You can do this by going to SU01 (User Maintenance) and checking the user’s default language.
  If necessary, change the user’s language to one that has the required texts available.
  
  
  
  Data Consistency Check:
  
  Ensure that the sales office is correctly defined in the system and that all necessary data is complete.
  You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the sales office details.
  
  
  
  Transport Requests:
  
  If the texts were recently created or modified, ensure that they have been transported correctly to the relevant system (e.g., from development to production).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on maintaining texts and translations.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OVX5: Maintain Sales Office Texts
  SU01: User Maintenance
  CRMD_ORDER: CRM Order Management
  
  
  Language Codes: Familiarize yourself with the language codes used in SAP to ensure you are referencing the correct language.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary texts for the sales office are available in the required language.