How To Fix CRM_IST_LOCK029 - Dates are mandatory to enter when mulitple locks exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_LOCK - Message Class for IST Lock Proposals

• Message number: 029

• Message text: Dates are mandatory to enter when mulitple locks exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_LOCK029 - Dates are mandatory to enter when mulitple locks exists ?

  The SAP error message CRM_IST_LOCK029 indicates that when multiple locks exist in the system, you must enter date information to proceed. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform an action that requires a date but the system detects multiple locks that could lead to conflicts.
  Cause:
  
  Multiple Locks: The system has detected multiple locks on the same object or record, which can happen when multiple users or processes are trying to access or modify the same data simultaneously.
  Missing Date Information: The action you are trying to perform requires specific date fields to be filled in, but they are currently empty.
  
  Solution:
  
  Enter Required Dates: Ensure that you fill in all mandatory date fields in the transaction or screen you are working on. This may include start dates, end dates, or any other relevant date fields.
  Check for Locks: Investigate the locks that are currently in place. You can use transaction codes like SM12 (to view and manage locks) to see if there are any active locks on the object you are trying to access. If you find locks that are no longer needed, you may need to release them.
  Coordinate with Users: If multiple users are accessing the same data, coordinate with them to avoid conflicts. This may involve scheduling times for data entry or updates.
  Review Custom Code: If you have custom developments or enhancements in your CRM system, review them to ensure they are not causing unnecessary locks or conflicts.
  Consult Documentation: Refer to SAP documentation or support notes related to CRM locking mechanisms for more detailed guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_IST_LOCK029 error.
  User Training: Ensure that users are trained on how to properly enter data and understand the implications of locking in the CRM system.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.