How To Fix CRM_IST_LOCK023 - More than one immediately locks

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_LOCK - Message Class for IST Lock Proposals

• Message number: 023

• Message text: More than one immediately locks

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_LOCK023 - More than one immediately locks ?

  The SAP error message CRM_IST_LOCK023 indicates that there are multiple immediate locks on the same object, which can occur in the context of SAP CRM (Customer Relationship Management) when trying to access or modify a business object that is already locked by another transaction or user.
  Cause:
  
  Concurrent Access: The error typically arises when multiple users or processes attempt to lock the same object simultaneously. This can happen in high-traffic environments where multiple users are trying to access or update the same CRM data.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold a lock on an object longer than expected, leading to conflicts with other transactions trying to access the same object.
  Improper Lock Management: Sometimes, the application logic may not handle locks properly, leading to situations where multiple locks are requested for the same object.
  
  Solution:
  
  Identify the Locking Process: Use transaction code SM12 to check for existing locks on the object. This will help you identify which user or process is holding the lock.
  Wait and Retry: If the lock is held by another user or process, you may need to wait for that transaction to complete before trying again.
  Optimize Transactions: Review the application logic to ensure that transactions are optimized and do not hold locks longer than necessary. This may involve breaking down long transactions into smaller, more manageable ones.
  Lock Management: Implement proper lock management strategies in your application to avoid unnecessary locking. This can include using optimistic locking where appropriate.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on best practices for lock management in CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to check system logs), and ST22 (to check for dumps) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you suspect a bug or require deeper analysis.
  Documentation: Review SAP documentation related to locking mechanisms in CRM to understand how locks are managed and best practices for avoiding conflicts.
  
  By following these steps, you should be able to resolve the CRM_IST_LOCK023 error and improve the handling of locks in your SAP CRM environment.