How To Fix CRM_IST_CONTRACT194 - The item with GUID &1 does not have status I2322 (in distribution)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IST_CONTRACT - Messages for the IST Contract

  • Message number: 194

  • Message text: The item with GUID &1 does not have status I2322 (in distribution)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IST_CONTRACT194 - The item with GUID &1 does not have status I2322 (in distribution) ?

    The SAP error message CRM_IST_CONTRACT194 indicates that there is an issue with a specific item in a contract that is expected to have a certain status (I2322 - "In Distribution"). This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to process or manage contracts or items that are not in the expected state.

    Cause:

    The error occurs when the system checks the status of an item identified by its GUID (Globally Unique Identifier) and finds that it does not have the required status (I2322). This can happen due to several reasons:

    1. Incorrect Status: The item may have been processed or updated to a different status that is not compatible with the operation being performed.
    2. Data Inconsistency: There may be inconsistencies in the data, possibly due to manual changes or errors in the system.
    3. Workflow Issues: The workflow or process that is supposed to update the status of the item may not have been executed correctly.
    4. Authorization Issues: The user may not have the necessary permissions to view or change the status of the item.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Item Status: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the item with the specified GUID. Ensure that it is indeed not in the expected status (I2322).

    2. Update Status: If the item is in an incorrect status, you may need to update it to the correct status. This can often be done through the appropriate transaction or program that manages contract items.

    3. Review Workflow: If the status should have been updated automatically, review the workflow or process that is responsible for this. Ensure that it has been executed correctly and that there are no errors in the workflow logs.

    4. Data Consistency Check: Run consistency checks on the contract and related items to ensure that there are no data integrity issues. This may involve using specific SAP tools or reports designed for data consistency.

    5. Authorization Check: Ensure that the user attempting to perform the operation has the necessary authorizations to view and change the status of the item.

    6. Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or known issues.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that are used for managing contracts and items in SAP CRM.
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context or solutions.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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