How To Fix CRM_IST_CONTRACT190 - Document was locked therefore processing is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 190

• Message text: Document was locked therefore processing is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT190 - Document was locked therefore processing is not possible ?

  The SAP error message CRM_IST_CONTRACT190: Document was locked therefore processing is not possible typically indicates that the document you are trying to access or modify is currently locked by another user or process. This can happen in various scenarios, such as when another user is editing the document, or if a background job is processing it.
  Causes:
  
  Concurrent Access: Another user is currently editing or viewing the document.
  Background Jobs: A background job is processing the document, which locks it temporarily.
  Incomplete Transactions: A previous transaction involving the document was not completed properly, leaving it in a locked state.
  System Errors: Technical issues or system errors may have caused the document to remain locked.
  
  Solutions:
  
  
  Check Document Lock:
  
  Use transaction code SM12 to check for locks on the document. You can search for locks by user or by the document number.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait and Retry:
  
  If the document is locked by another user, you may need to wait until they finish their work and release the lock.
  
  
  
  Identify Background Jobs:
  
  Check if there are any background jobs running that might be processing the document. You can use transaction code SM37 to view the status of background jobs.
  
  
  
  Contact the User:
  
  If you identify that a specific user has the document locked, you can contact them to see if they can release the lock.
  
  
  
  System Administrator:
  
  If you are unable to resolve the issue, contact your SAP system administrator for assistance. They may have additional tools or authorizations to unlock the document.
  
  
  
  Transaction Rollback:
  
  If the document is locked due to an incomplete transaction, you may need to roll back the transaction or resolve any issues that caused it to be incomplete.
  
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level, and SAP uses a locking mechanism to prevent data inconsistencies.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  Documentation: Refer to SAP Help documentation for more details on document locking and transaction management.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the issue.