How To Fix CRM_IST_CONTRACT002 - Assign one service object only to the contract item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 002

• Message text: Assign one service object only to the contract item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT002 - Assign one service object only to the contract item ?

  The SAP error message CRM_IST_CONTRACT002 indicates that there is an issue with the assignment of service objects to a contract item in the SAP CRM system. Specifically, this error occurs when more than one service object is assigned to a single contract item, which is not allowed.
  Cause:
  The primary cause of this error is that the system has detected multiple service objects linked to a single contract item. In SAP CRM, each contract item can only be associated with one service object to maintain data integrity and ensure proper processing of services.
  Solution:
  To resolve this error, you need to ensure that each contract item has only one service object assigned. Here are the steps you can take:
  
  
  Review Contract Items: Go to the contract in question and review the items associated with it. Check if there are multiple service objects assigned to any of the contract items.
  
  
  Remove Extra Service Objects: If you find that a contract item has more than one service object, you will need to remove the additional service objects. You can do this by:
  
  Editing the contract item.
  Deleting or unassigning the extra service objects.
  
  
  
  Assign a Single Service Object: After removing the extra service objects, ensure that only one service object is assigned to the contract item.
  
  
  Save Changes: Once you have made the necessary adjustments, save the changes to the contract.
  
  
  Test the Changes: After saving, try to process the contract again to ensure that the error has been resolved.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access and manage contracts in SAP CRM.
  Documentation: Refer to SAP Help documentation for more details on contract management and service object assignments.
  User Roles: Ensure that you have the necessary permissions to edit contract items and service objects in the system.
  Consulting SAP Notes: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the CRM_IST_CONTRACT002 error and ensure that your contract items are correctly configured.